LEGAL · VERDAD SCORE

Terms of Service

Effective date: 13 April 2026 · Last updated: 13 April 2026

Please read these Terms of Service carefully before using Verdad Score. By accessing or using our platform, you agree to be bound by these terms.

1. About Us

Verdad Score is operated by Pickleball Changes Lives T/A Verdad Score, a business based in 5 Devonport Road, Tamboerskloof
Cape Town, 8001, South Africa. References to "we", "us", or "our" refer to this entity.

2. The Service

Verdad Score provides a media credibility intelligence platform that assigns credibility scores to news articles, outlets, and authors using automated scoring systems, external fact-check data, and AI-assisted analysis. Our scores and assessments are provided for informational purposes only.

We do not warrant that our scores, ratings, or assessments are accurate, complete, or current. Credibility assessments reflect algorithmic outputs based on available data.

3. Accounts and Access

To access most features of Verdad Score, you must create an account. You are responsible for maintaining the confidentiality of your credentials and all activity under your account. You must be at least 18 years of age to register.

4. Subscription Plans and Payments

Verdad Score offers free and paid subscription tiers billed monthly in USD. New users receive a 14-day free trial with Professional access. At trial end your account reverts to the free tier unless you upgrade.

5. Cancellation

You may cancel at any time via account settings or by contacting us. Cancellations take effect at the end of the current billing period.

6. Acceptable Use

You agree not to: use the platform to harass or defame any person; scrape or systematically extract data without written consent; misrepresent our methodology; share credentials or resell access; use the platform unlawfully; or circumvent technical protection measures.

7. Intellectual Property

All content, scoring methodologies, software, and data are the intellectual property of Pickleball Changes Lives T/A Verdad Score or its licensors. News article titles and metadata remain the property of their respective publishers.

8. Disclaimer of Warranties

The platform is provided "as is" without warranties of any kind. We do not warrant uninterrupted or error-free service. Our scores are algorithmic assessments, not editorial judgments.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the amount you paid us in the three months preceding any claim.

10. Third-Party Services

Our platform integrates with Supabase, SendGrid, and various data providers. We are not responsible for the practices or content of these third parties.

11. Governing Law

These terms are governed by the laws of the Republic of South Africa. Disputes are subject to the exclusive jurisdiction of the courts of 5 Devonport Road, Tamboerskloof
Cape Town, 8001, South Africa.

12. Contact

Pickleball Changes Lives T/A Verdad Score

5 Devonport Road, Tamboerskloof
Cape Town, 8001, South Africa

Email: partnerships@pickleballchangeslives.org

Website: verdadscore.com

LEGAL · VERDAD SCORE

Privacy Policy

Effective date: 13 April 2026 · Last updated: 13 April 2026

This Privacy Policy explains how we collect, use, and protect your personal information. We comply with POPIA (South Africa) and GDPR where applicable.

1. Who We Are

Pickleball Changes Lives T/A Verdad Score, 5 Devonport Road, Tamboerskloof
Cape Town, 8001, South Africa, is the responsible party (data controller) for personal information collected through verdadscore.com.

2. Information We Collect

Information you provide

Information collected automatically

Information we do not collect

3. How We Use Your Information

4. Data Sharing

We do not sell your personal information. We share data only with: Supabase (auth and database), SendGrid (email delivery), payment processors, and Railway (infrastructure). All processors are contractually bound to applicable data protection law.

5. Data Retention

We retain account data while your account is active. On deletion, we anonymise your data within 30 days except where legally required to retain it.

6. Your Rights

7. Security

We use encrypted data transmission (TLS), secure authentication via Supabase, and access controls to protect your information. In the event of a breach affecting your rights, we will notify you and the relevant authorities as required by law.

8. International Transfers

Your data may be processed by our providers outside South Africa. We ensure appropriate safeguards are in place in accordance with POPIA.

9. Children

Verdad Score is not directed at children under 18. We do not knowingly collect data from minors.

10. Contact

Pickleball Changes Lives T/A Verdad Score

5 Devonport Road, Tamboerskloof
Cape Town, 8001, South Africa

Email: partnerships@pickleballchangeslives.org

Information Regulator of South Africa:
inforegulator.org.za · inforeg@justice.gov.za

LEGAL · VERDAD SCORE

Refund Policy

Effective date: 13 April 2026 · Last updated: 13 April 2026

We want you to be satisfied with Verdad Score. This policy explains when and how refunds are issued.

1. Free Trial

All new users receive a 14-day free trial with full Professional access. No payment is required during the trial period.

2. When We Refund

3. When We Do Not Refund

4. How to Request

Email partnerships@pickleballchangeslives.org with your registered email, charge date, and reason. We respond within 3 business days. Approved refunds are returned within 5-10 business days to your original payment method.

Pickleball Changes Lives T/A Verdad Score

5 Devonport Road, Tamboerskloof
Cape Town, 8001, South Africa

Email: partnerships@pickleballchangeslives.org

ABOUT · VERDAD SCORE

About Verdad Score

verdadscore.com · 5 Devonport Road, Tamboerskloof
Cape Town, 8001, South Africa

What We Do

Verdad Score is a media credibility intelligence platform that assigns real-time credibility scores to news articles, outlets, and authors. Our scoring hierarchy combines automated signal detection, external fact-check verification, and AI-assisted analysis into a single transparent score.

Our Mission

We believe a functioning democracy depends on an informed public. Verdad Score exists to make credibility visible, measurable, and actionable for everyone from individual readers to newsrooms, researchers, and institutions.

Who We Are

Operated by Pickleball Changes Lives T/A Verdad Score, 5 Devonport Road, Tamboerskloof
Cape Town, 8001, South Africa. We are an independent platform with no affiliations to any news outlet, political party, government body, or advertiser.

What We Score

What We Don't Do

Contact Us

Pickleball Changes Lives T/A Verdad Score

5 Devonport Road, Tamboerskloof
Cape Town, 8001, South Africa

Email: partnerships@pickleballchangeslives.org

Website: verdadscore.com